llys Gwyn
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Quality Assurance
We believe in quality and with the help of senior management team and with all our dedicated staff, we maintain and committed for high quality.

At Llys Gwyn we are committed to maintaining and improving the quality of our service with regular policy reviews. Further copies of the home’s Statement of Purpose and Service Users’ Guide is also available upon request.

We have a comprehensive quality assurance programme and an accessible complaint procedure. We aim to promote good relationships with our residents and visitors and welcome suggestions on how to raise standards within the home.

An important approach to our quality assurance is through questionnaires to obtain the views of residents, relatives/representatives, staff and visiting agencies.